Income Tax portal browser window with a Sign with DSC button and a green tick

On the Income Tax e-filing portal, your DSC must be registered against your PAN before you can sign audit reports, company returns and other forms. Most errors come from a PAN mismatch, an old registration or the signer utility.

Common causes

How to fix it

  1. Check the certificate validity and the name and PAN in your token utility.
  2. On the portal open Profile Settings → My Profile → Register DSC.
  3. Delete any old or expired DSC registration.
  4. Start the signer utility as administrator, select the active Class 3 signing certificate and register it.
  5. Log out, clear the browser cache and log back in before signing.

Registering a DSC for the first time

The PAN you log in with must match the PAN in the DSC. For a company, the DSC belongs to the authorised signatory, and the signatory is added to the account under the correct role.

Still stuck? We will fix it with you

Send us a screenshot of the error on WhatsApp. Bizgroww, Kolkata — pan-India DSC support.

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Frequently Asked Questions

Why does the portal say invalid signature?

The certificate selected does not match the logged-in PAN, or it is not a signing certificate.

Do I register again after renewal?

Yes. A renewed DSC is a new certificate and must be registered again.

Our DSC Services

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— Bizgroww | Authorized Registration Authority | Kolkata, India